Service announcements & support
We maintain model integrations, improve the service, and follow up on reported issues. Find our latest updates, service announcements, and direct support contacts here.
Model availability and speed depend on upstream providers. We share confirmed incidents and recovery progress through our announcement channels.
Latest updates
All updatesAdded claude-opus-5-5-kiro model as a Claude Code exclusive with special pricing.
Added gpt-6.1-sol at the same price as gpt-6-sol, including cache and long-context pricing.
Added gpt-6-sol and gpt-6-luna for complex and fast everyday tasks; both are billed at 15% of the official price.
Service announcements
Visit the Telegram group for confirmed incidents, maintenance notices, and recovery updates.
Open Telegram groupAccount holders can also open the console and select the notification bell → Announcements.
Report a problem
Include the model, time and time zone, error message, and request ID (if available) so we can investigate.
[email protected]For WeChat support, add ipzone with the note 4aicode to join the support group.
For setup and usage instructions, visit the documentation.